What our clients are saying
Really impressed with the team - Helen and Katy in particular with the epitome of professional, courteous with a wonderful sense of humour! They appear to work 24-7 and I was kept fully aware of what was happening with my buyer. I'm happy to report we managed to secure an offer over the asking price from a cash buyer - it doesn't get better than that.
Although not the cheapest - they're well worth the money and I believe, a significant cut above any other estate agent I interviewed.
I really could not have sold Norwood Cottage without the Butler Sherborn team. I am so glad I followed the recommendation of Butler Sherborn from others and instructed the Cirencester office to sell the cottage. There was excellent support and communication from the team. We achieved a strong result despite the hardened market we currently find ourselves in. I will of course be recommending Butler Sherborn to anyone wishing to go through the same process.
At Oxleaze Farm, we have used Butler Sherborn’s Burford letting office for many years and their service and helpfulness goes beyond any commercial requirements. We are extremely happy with all our residential lettings being handled through this office.’
I wanted to say a massive thank you to the team for providing us with such a great service. I would highly recommend selling with Butler Sherborn to anyone I know!
Helen and I think we have had exceptional service from the BS team. We cannot thank you enough.
Thank you so much for all your special care looking after us and the sale – you were terrific and we so have appreciated your help, even at 7 am on a Sunday morning!!
We wish to thank you, and congratulate you, for the superlative service you provided in arranging the letting of our new home. You were always available and nothing was too much trouble. If in need in future, we’ll come to you again!
We saw various letting agencies when looking to rent out our cottage in preparation to move to the states for a couple of years. We were most impressed with Vanessa and Karen from Butler Sherborn. We admired their honesty and professionalism when valuing our property. We decided to go with Butler Sherborn and it was most definitely the right choice. Vanessa has a real attention for detail and been fantastic at advising us every step of the way. We have found her supportive, professional but above all very approachable and friendly. We have full confidence that our cottage and new tenants are being very well looked after whilst we are overseas.’
A fuss-free highly professional service that has delivered a very successful outcome for me. Expertise and expediency shone through the whole process.
Thank you so much Vanessa. Your assistance has been MUCH valued. It is a real pleasure to have your wonderful professional guidance to ensure all is perfect for a totally seamless change of tenant. Bravo to the Butler Sherborn lettings team.
Sophie Keogh, - I must say you are fabulous to work with and I’ve really enjoyed being part of your team
We couldn’t recommend Katy and her team in Burford more highly. We knew we were in safe and capable hands from the get-go, from the expert and extensive marketing of the property through to securing the sale itself. Katy is not only an exemplary professional, but practical, approachable, and diplomatic. She kept in close touch, offering advice and guidance at each stage. Kate and her colleagues make a fabulous and formidable team.
Katy, Francesca, Julie and all at Butler Sherborn took enormous care of every aspect of selling the house. They were always available for advice and support. Their warmth and enthusiasm and kindness made the whole experience so easy . We cannot recommend them highly enough.
My wife and I recently bought a property being sold by the Stow branch of Butler Sherborn. Throughout the process we were struck by the degree of commitment and professionalism shown by Elizabeth and the two Sophies. There seemed to be nothing that was too much trouble for them, and their friendly efficiency made the whole process more pleasant. I cannot recommend too highly this firm and its employees.
I cannot praise Vanessa Carter and her lettings team more highly. They are always efficient, always friendly and are very professional in every way, giving wise advice about prospective tenants. We have been working together for 20 years which proves how happy I am with Vanessa and her staff.
We must say, you and your team, especially Sophie, have been an absolute pleasure to work with. We have really appreciated the open and direct communication during the entire process, and we wish you well for the 2022 housing market.
We would like to say that we were very lucky to have Sophie help us through the process of selling our home. She is incredibly good at her job, combining her extensive experience with tact and diplomacy. She knows exactly when perhaps a little pushing might be required; and, in contrast, when holding back could be more appropriate. If we ever bought or sold in this area again, we would certainly ask for Sophie's help once more.
I cannot praise Karen and her team enough for their unbelievable customer service. From the offset they went above and beyond to help us source the property we desired. They immediately responded to my initial email enquiry with several properties fitting our exact criteria, they were very flexible and accommodating for the last minute viewing we requested and once we were approved by the landlord they processed the paperwork in house in just 2 days to meet our move in deadline. Exceptional service, we cannot recommend Butler Sherborn enough and will definitely be using their services again in the future.
I have rented a property for the past 5 years which was marketed by Butler Sherborn. From the original viewing and securing the property and to now, reluctantly leaving the property, Vanessa and the team have been wonderful to deal with. All contact has been swift and professional and, as a tenant, they have made both the move into and out of the property as stress-free as possible. A big thank you.
I can’t speak more highly of the team at Butler Sherborn, lettings department. They were incredibly helpful, efficient and made us feel really welcome. In a market that’s flying just now you could be forgiven for thinking they would be slow to respond ( like a number of their competitors) but far from it every email was followed up quickly and every call responded too. If your looking to rent or to buy I would recommend Butler Sherborn.
Dealing with Butler Sherborn recently has been a really positive experience, during what is usually a really stressful time when securing and moving in to a rental property. The staff are super-efficient and friendly; they arranged viewings promptly, returned calls and emails swiftly and went above and beyond to make the whole process as slick and possible. Thank you!
Vanessa and her team in the lettings department at Butler Sherborn have been nothing but helpful, professional, and understanding throughout the whole process. Would use them again in a heartbeat
It was an absolute pleasure working with Vanessa and Karen at the Butler Sherborn lettings department in Burford. They offered helpful guidance and answered all my queries throughout the lettings process. My experience with their service has been excellent and I recommend Butler Sherborn to others looking to let their property. Thanks again for all your hard work!
I have been working with Butler Sherborn for the last 4 years and Vanessa and Karen have made everything so easy for me and have really gone above and beyond with the service. I could not recommend them highly enough.
A truly fantastic service from all the team at Butler Sherborn, we can’t praise them highly enough. Even during the most difficult parts of lockdown they were professional and practical in finding ways to keep the process of selling going. Most of all they were lovely to work with, always looking after our best interests and ensuring that the process was carried out in the best possible way. We can’t thank them enough.
Katy and her team were very knowledgeable, personable, very efficient, supportive and nothing ever seemed too much trouble. Any problem that arose was dealt with immediately. When faced with issues, Katy was calm, logical and always diplomatic.
We have used Butler Sherborn letting department for many years and their consistent ability to find quality tenants and their attention to detail is unsurpassed.
Thank you to Butler Sherborn in general but I especially want to commend Katy's total professional approach with both myself and the buyers. Katy always, despite a difficult year for everyone, remained upbeat, approachable and true to her word.
'We are a returning client of Butler Sherborn and we would highly recommend them if you’re looking to sell your property. The two properties we sold with BS were very different, but the BS team have always been extremely professional, approachable and friendly. And their communication skills are second to none! Thank you again Team BS'.