Testimonials

We couldn’t recommend Katy and her team in Burford more highly.  We knew we were in safe and capable hands from the get-go, from the expert and extensive marketing of the property through to securing the sale itself.  Katy is not only an exemplary professional, but practical, approachable, and diplomatic.  She kept in close touch, offering advice and guidance at each stage.  Kate and her colleagues make a fabulous and formidable team.

Katy, Francesca, Julie and all at Butler Sherborn took enormous care of every aspect of selling the house. They were always available for advice and support. Their warmth and enthusiasm and kindness made the whole experience so easy . We cannot recommend them highly enough. 

My wife and I recently bought a property being sold by the Stow branch of Butler Sherborn. Throughout the process we were struck by the degree of commitment and professionalism shown by Elizabeth and the two Sophies. There seemed to be nothing that was too much trouble for them, and their friendly efficiency made the whole process more pleasant. I cannot recommend too highly this firm and its employees.

I cannot praise Vanessa Carter and her lettings team more highly. They are always efficient, always friendly and are very professional in every way, giving wise advice about prospective tenants. We have been working together for 20 years which proves how happy I am with Vanessa and her staff.

We must say, you and your team, especially Sophie, have been an absolute pleasure to work with. We have really appreciated the open and direct communication during the entire process, and we wish you well for the 2022 housing market.

We would like to say that we were very lucky to have Sophie help us through the process of selling our home. She is incredibly good at her job, combining her extensive experience with tact and diplomacy. She knows exactly when perhaps a little pushing might be required; and, in contrast, when holding back could be more appropriate. If we ever bought or sold in this area again, we would certainly ask for Sophie's help once more.

I cannot praise Karen and her team enough for their unbelievable customer service. From the offset they went above and beyond to help us source the property we desired. They immediately responded to my initial email enquiry with several properties fitting our exact criteria, they were very flexible and accommodating for the last minute viewing we requested and once we were approved by the landlord they processed the paperwork in house in just 2 days to meet our move in deadline. Exceptional service, we cannot recommend Butler Sherborn enough and will definitely be using their services again in the future.

I have rented a property for the past 5 years which was marketed by Butler Sherborn. From the original viewing and securing the property and to now, reluctantly leaving the property, Vanessa and the team have been wonderful to deal with. All contact has been swift and professional and, as a tenant, they have made both the move into and out of the property as stress-free as possible. A big thank you.

I can’t speak more highly of the team at Butler Sherborn, lettings department.  They were incredibly helpful, efficient and made us feel really welcome. In a market that’s flying just now you could be forgiven for thinking they would be slow to respond ( like a number of their competitors) but far from it every email was followed up quickly and every call responded too. If your looking to rent or to buy I would recommend Butler Sherborn.

Dealing with Butler Sherborn recently has been a really positive experience, during what is usually a really stressful time when securing and moving in to a rental property. The staff are super-efficient and friendly; they arranged viewings promptly, returned calls and emails swiftly and went above and beyond to make the whole process as slick and possible. Thank you!

Vanessa and her team in the lettings department at Butler Sherborn have been nothing but helpful, professional, and understanding throughout the whole process. Would use them again in a heartbeat

It was an absolute pleasure working with Vanessa and Karen at the Butler Sherborn lettings department in Burford. They offered helpful guidance and answered all my queries throughout the lettings process. My experience with their service has been excellent and I recommend Butler Sherborn to others looking to let their property. Thanks again for all your hard work!

I have been working with Butler Sherborn for the last 4 years and Vanessa and Karen have made everything so easy for me and have really gone above and beyond with the service. I could not recommend them highly enough.

A truly fantastic service from all the team at Butler Sherborn, we can’t praise them highly enough.  Even during the most difficult parts of lockdown they were professional and practical in finding ways to keep the process of selling going.  Most of all they were lovely to work with, always looking after our best interests and ensuring that the process was carried out in the best possible way. We can’t thank them enough.

Katy and her team were very knowledgeable, personable, very efficient, supportive and nothing ever seemed too much trouble. Any problem that arose was dealt with immediately. When faced with issues, Katy was calm, logical and always diplomatic.

We have used Butler Sherborn letting department for many years and their consistent ability to find quality tenants and their attention to detail is unsurpassed.

Thank you to Butler Sherborn in general but I especially want to commend Katy's total professional approach with both myself and the buyers. Katy always, despite a difficult year for everyone, remained upbeat, approachable and true to her word.

'We are a returning client of Butler Sherborn and we would highly recommend them if you’re looking to sell your property. The two properties we sold with BS were very different, but the BS team have always been extremely professional, approachable and friendly. And their communication skills are second to none! Thank you again Team BS'.

“We were absolutely delighted with the service from Butler & Sherborn as prospective tenants. Vanessa, Karen, Fiona and the team were a delight to deal with and managed to secure the ideal house for us in a very competitive market. I would thoroughly recommend them.”

You did a great job keeping us informed at all times and encouraging us on, for being a helpful sounding board and a voice of reason when negotiations were tricky.  Great work!

We sold our house through the Stow office and the whole team were fantastic. You really feel they are working for you and nothing was too much trouble. Its hard enough to sell a property in a pandemic but this team make it so much easier. I would unhesitatingly recommend them.

Katy and her team have been highly efficient and tenacious at every point during our house sale.  Right from the point of valuation to completion.  Outstanding communication and so helpful whenever we had a query - we cannot fault them.  We would highly recommend.

We would like to express our considerable thanks to Elizabeth D'Allemagne and her staff at the Stow-on-the Wold office for the outstanding and professional manner in which they handled the sale of our house. From the first contact to the completion of the sale everything was done with the utmost efficiency. We could not have been more happy that we asked Butler Sherborn to act on our behalf.

The Butler Sherborn team have let our property on multiple occasions and we cannot praise Vanessa and Karen highly enough. They have always worked incredibly hard to find the right tenants to match our house, are brilliant at communication with all parties and are meticulous about every detail. We would only ever want them to represent our house. 

We have dealt with Vanessa and her team at Butler Sherborn for a number of years now, letting small cottages to large farmhouses, in the Cotswolds, and elsewhere in Oxfordshire. We have always found their approach to be both helpful and realistic.
Where there has been significant interest in a property, we have found their methods to be very effective and fair in establishing the best tenant for the property. Communication, viewings and setting up the necessary agreements have all been dealt with very professionally.
We will continue to let our property with their help in the future.
 
 

We have both let and sold recently through Butler Sherborn’s Burford office and have found Katy (sales), Vanessa (letting) and the rest of the team a pleasure to work with. Always professional and with an unparalleled knowledge of the local market, they have been friendly, engaged and informative throughout.

Just wanted to say that Sophie has worked tirelessly to sell Meadow Cottage in a pretty awful situation. She has been extremely professional and a pleasure to deal with.
I hope BS will be able to trade through this hiatus and my experience of your firm has been 1st class.

Butler Sherborn was a delight and pleasure to work with. Once again thank you so much for all you help and exceeding our expectations and much more.

Thank you very much for all your hard work and support. Thank you also for the lovely gin hamper-what a lovely surprise on moving day!
I love my new house and am delighted that it has all worked out - there were so many challenges along the way, including a pandemic, that at times I wondered if it ever would

Thanks for all your hard work making it happen so fast, I hope he enjoys the house as much as we did.